1. Privacy at a Glance
General Information
This section provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information by which you can be personally identified. For detailed information about data protection, please see our full privacy policy below.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the imprint section of this website.
How do we collect your data?
Your data is collected in two ways. First, you provide it to us directly, such as when you fill out a contact form.
Second, our IT systems collect data automatically or with your consent when you visit the website. This includes technical data like your internet browser, operating system, and the time you accessed the page. This collection happens automatically as soon as you enter the website.
What do we use your data for?
Some data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to request free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent for data processing, you can withdraw that consent at any time for the future. Additionally, under certain circumstances, you have the right to request restriction of the processing of your personal data. You also have the right to lodge a complaint with the relevant supervisory authority.
You can contact us at any time with questions about these matters or other data protection concerns.
2. Hosting
We host the contents of our website with the following provider:
External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of our hosting provider. This may include IP addresses, contact inquiries, metadata and communication data, contract data, contact details, names, website access logs, and other data generated through the website.
We use external hosting to fulfill our obligations to current and prospective customers (Article 6(1)(b) GDPR) and to provide our online service in a secure, fast, and efficient manner through a professional provider (Article 6(1)(f) GDPR).
Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this privacy policy.
When you use this website, various personal data may be collected. Personal data refers to information by which you can be personally identified. This privacy policy explains what data we collect and how we use it. It also explains how and why we do this.
Please note that data transmission over the internet, such as email communication, can have security vulnerabilities. Complete protection of your data from access by third parties is not possible.
Information About the Responsible Party
The party responsible for data processing on this website is:
schutzgeist Email: kontakt@botserv.de
The responsible party is the individual or legal entity that alone or jointly with others determines the purposes and means of processing personal data, such as names and email addresses.
Storage Duration
Unless this privacy policy specifies a different storage period, your personal data will remain with us as long as it is needed for the purpose of data processing. If you request deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons to keep it, such as tax or commercial law retention requirements. In such cases, deletion will occur once those requirements expire.
Withdrawal of Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw consent you have already given at any time. The lawfulness of data processing that occurred before you withdrew your consent is not affected by the withdrawal.
Right to Lodge a Complaint with the Supervisory Authority
In the event of violations of the GDPR, affected parties have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the location of the alleged violation. This right to lodge a complaint is without prejudice to other administrative or legal remedies.
Right to Data Portability
You have the right to receive data that we process based on your consent or to fulfill a contract in a common, machine-readable format, and you may transmit that data to yourself or to a third party. If you request direct transfer of the data to another controller, this will only occur to the extent technically feasible.
Access, Deletion, and Correction
Within the scope of applicable laws, you have the right at any time to request free information about your stored personal data, its origin and recipients, and the purpose of processing, and you may have the right to correct or delete this data. You can contact us at any time with questions about these matters or other issues related to personal data.
Right to Restriction of Processing
You have the right to request restriction of processing of your personal data. You can contact us at any time to exercise this right. The right to restrict processing applies in the following cases:
- If you dispute the accuracy of your personal data stored with us, we typically need time to verify it. During the verification period, you have the right to request restriction of processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request restriction of processing instead of deletion.
- If we no longer need your personal data but you need it to exercise, defend, or enforce legal claims, you have the right to request restriction of processing instead of deletion.
- If you have lodged an objection under Article 21(1) GDPR, we must weigh your interests against ours. As long as it remains unclear whose interests prevail, you have the right to request restriction of processing of your personal data.
Once you have requested restriction of processing of your personal data, that data may only be processed, apart from being stored, with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
4. Data Collection on This Website
Cookies
Our websites use so-called “cookies”. Cookies are small data packets that cause no damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted when you leave our site. Persistent cookies remain on your device until you delete them yourself or your web browser deletes them automatically.
Cookies can originate from us (first-party cookies) or from third parties (third-party cookies). Third-party cookies allow us to integrate certain services from third parties within web pages, for example cookies used to process payment services.
Cookies serve different purposes. Many cookies are technically necessary because certain website functions would not work without them, such as shopping cart functionality or video playback. Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required to carry out electronic communication, to provide certain functions you request (for example shopping cart functionality), or to optimize the website (for example cookies for measuring web traffic) are stored under Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure technically sound and optimized delivery of its services. Where consent to store cookies and similar tracking technologies has been requested, processing is based exclusively on that consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); consent can be withdrawn at any time.
You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or generally, or to enable automatic deletion of cookies when the browser closes. Disabling cookies may limit the functionality of this website.
Server Log Files
The site provider automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These include:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
These data are not merged with other data sources.
This data is collected under Article 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring technically sound presentation and optimization of its website, which requires server log files to be collected.
Contact Form
When you submit an inquiry through our contact form, your information from the inquiry form, including your contact details, is stored to process your request and to address any follow-up questions. We do not share this data without your consent.
Processing of this data is based on Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries directed to us (Article 6(1)(f) GDPR) or your consent (Article 6(1)(a) GDPR) if this has been requested.
Data you enter in the contact form remains with us until you request deletion, withdraw your consent to storage, or the purpose for data storage ceases to apply (for example after your inquiry has been processed). Mandatory statutory provisions, particularly retention requirements, are not affected.
Contact by Email, Phone, or Fax
When you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) is stored and processed for the purpose of handling your request. We do not share this data without your consent.
Processing of this data is based on Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries directed to us (Article 6(1)(f) GDPR) or your consent (Article 6(1)(a) GDPR) if this has been requested.
Data you send to us through contact inquiries remains with us until you request deletion, withdraw your consent to storage, or the purpose for data storage ceases to apply (for example after your request has been processed). Mandatory statutory provisions, particularly statutory retention requirements, are not affected.
5. Analytics Tools and Advertising
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called “cookies”. These are text files stored on your computer that allow analysis of your use of the website. Information generated by the cookie about your use of this website is stored on our server. The IP address is anonymized before storage.
Information generated by the cookie about your use of this website is not shared with third parties. You can prevent cookies from being stored by adjusting your browser settings accordingly; however, we point out that you may not be able to use all functions of this website fully if you do so.
If you do not consent to the storage and use of your data, you can disable it here. In this case, an opt-out cookie is placed in your browser that prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated if you revisit this website.
6. Plugins and Tools
Google Web Fonts
This website uses so-called Web Fonts provided by Google for consistent display of typefaces. When you load a page, your browser downloads the required Web Fonts into its cache to display text and fonts correctly.
For this purpose, your browser must connect to Google’s servers. This allows Google to learn that this website was accessed via your IP address. The use of Google Web Fonts is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in consistent display of typefaces on its website. Where appropriate consent has been requested, processing is based exclusively on Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (for example device fingerprinting) within the meaning of TDDDG. Consent can be withdrawn at any time.
If your browser does not support Web Fonts, a standard font from your computer will be used.
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.
7. Your Services
Local AI Processing
BotServ.de provides information about local AI processing. When you use local AI tools (such as Ollama, LM Studio, or similar), all data is processed locally on your device. No data is transferred to BotServ.de or third parties unless explicitly stated.
8. Your Rights
You have the following rights:
- Access: You can request information about the data we store about you.
- Correction: You can request correction of inaccurate data.
- Deletion: You can request deletion of your data.
- Restriction: You can request restriction of processing.
- Data Portability: You can request transfer of your data.
- Objection: You can object to processing.
- Complaint: You can file a complaint with the supervisory authority.
9. Changes to This Privacy Policy
We reserve the right to update this privacy policy to comply with current legal requirements or to reflect changes to our services, such as the introduction of new features. The updated privacy policy will apply on your next visit.
Further Resources
- Impressum - Legal notice.
- Contact - Contact.
- About BotServ - About us.
- Data Protection - Data protection for AI.